When the ‘hard side’ meets the ‘soft side’

In the family business world, issues tend to be divided into those requiring “hard side” expertise (such as investing, tax planning and legal compliance) and those necessitating “soft side” competencies (like family meeting facilitation, leadership coaching and conflict resolution).

In an environment where love and money intersect on a daily basis, this dichotomy is unhelpful. For example, financial issues must be explained in a way that family members will understand, and family values around inclusiveness determine who may own shares in the business.

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About the Author(s)

Barbara Spector

Barbara Spector is Family Business Magazine's editor-at-large.


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