November 1990

  • November 1990

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In this issue

  • How to Earn Respect When YouTake Over

    Modesty, humility, simplicity. These are not just the traits of a good monk. They are also the essential attributes of a successful second or third generation family member who hopes to take over from a colorful leader one day.

    There are many opportunities for a younger-generation president to become an effective chief. None of my suggestions will make the job easy, but they will give you a fighting chance to command respect — from family and nonfamily members alike.

  • Home, Home on the Range...

    I WAS ABOUT EIGHT YEARS OLD when I hauled my first bucket of cherries from the family fruit orchards near Caldwell, Idaho, at a place called Sunny Slope. The cherries weighed almost as much as I did. No matter. The Symms kids were in the fields when we were old enough to carry a bucket, and we worked under the same rules as the hired hands.

  • Customers for Life

    There was never any doubt that Carl Sewell would take over his family's car dealership in Dallas. But the timing came as a shock. Sewell's father died just two years after Carl joined the business.

    That was unsettling enough, but what Sewell — then 26 — found, as he went into the office after the funeral, was even worse. In 1967, there were only three Cadillac dealers in Dallas, and Sewell Village Cadillac was a distant third in both sales and profits.

    Something would have to change at the $10 million company. But what?

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